Wholesale buyer · Hydroponic microgreens

A leave-behind that handles the standard buyer questions without the owner on the call.

If you picked this up off the back of a RRS Foodservice, farm-to-table restaurant, or CCCPS Farm to School outreach letter, this is the next read before the offer sheet. The page answers the eight to ten questions a chef, distributor, or school procurement lead asks before they ask for prices — so the only thing left on a first call is “what does it cost” and “where do I sign.”

Read this once, then route to the kitchen or the procurement desk. For per-pound pricing, MOQ side-by-side, and the inquiry handoff, see the companion Wholesale Offer Sheet. This FAQ deliberately does not duplicate the price grid or the order intake — each document does one thing.

Wholesale Buyer FAQ · Hydroponic Microgreens · Draft v0.1 — Subject to Owner Confirmation
DRAFT. Pack weights, lead times, MOQ figures, and certification milestones are indicative, pending owner sign-off. Confirm with the farm (ironroost-farms@polsia.app) before issuing a PO. Print to one page; route to chef de cuisine or procurement desk.
IronRoost Farms, Inc.
Hydroponic Specialty-Crop Producer • Central Virginia
2593 Cougar Lane  •  Locust Grove, VA 22508  •  ironroost-farms@polsia.app
This FAQ is a printable reference for buyers responding to IronRoost Farms outreach. It pairs with the Wholesale Offer Sheet (prices + MOQ cadence) and the channel outreach letters (RRS Foodservice, farm-to-table restaurant, CCCPS Farm to School). Together, they tell one supply story: the same harvest cycle, the same cold chain, and the same farm-side point of contact.
1. What varieties do you grow?

Phase 1 commercial line (first harvest August–September 2026):

  • Sunflower micro – stand-alone green, salad / raw bar / protein plate base
  • Pea shoots – “tendril pea” garnish, plate finish, warm grain bowl
  • Radish micro – heat-and-finish garnish for plated fish, steak, vegetable entrée
  • Broccoli micro – raw bar / salad mix-in, lightly cooked finishing micro
  • Wheatgrass – cat-greens baseline, cold-pressed juice bar, shot / blend use
  • Mixed brassicas – “kitchen garden blend” (kale + arugula + mustard + broccoli rabe micro)

Phase 2 secondary lines — basil, cilantro, amaranth, arugula, kale — are queue-pending behind the Phase 1 rotation. If your menu calls for a specific additional line, that request folds into Phase 2 ahead of the baseline schedule. See the companion Wholesale Offer Sheet for the full Phase 1 table and per-variety menu-use detail.

2. What pack sizes and case weights do you ship?
1 lb retail-ready clamshell (single-variety, sealed, label-stamped) · 5 lb food-service flat (bulk, loose-packed) · 10 lb distributor flat (standing-order volume). Clamshell label carries farm name, lot ID, and harvest date — usable as a “today’s harvest” stamp on the menu insert.
3. What is the lead time from order to delivery?

48-hour order cut-off. Place the order, with delivery window confirmed, no later than 48 hours ahead of the chosen Tuesday or Friday corridor drop. Pre-orders welcomed against the August–September 2026 first harvest cycle window.

Emergency 24-hour add-ons. Same-day dispatch is doable for true emergencies — a 24-hour notice and a phone confirmation to the farm cover the cold-chain handoff.

Standing weekly cadence. Once a buyer holds a Tuesday / Friday slot, the order cut-off is 48 hours ahead of dispatch; any add-on or substitution rolls into the same drop. Full MOQ cadence (mixed-case pilot, standing minimum, seasonal pre-order windows) is on the Wholesale Offer Sheet.

4. What is the shelf life and how should I store it?
5. How do you wash and pack the product?

Process-level summary — for per-line yield and pricing see the Wholesale Offer Sheet:

  • Cut: Pre-cut at the harvest table immediately after the grow-out cycle completes.
  • Wash: Triple-rinsed in potable water.
  • Dry: Spin-dried to a chef-ready moisture level (no standing liquid in the clamshell).
  • Pack: Food-grade clamshells packed in our cold-room at ≤41 °F; same-room cold chain through dispatch.
  • Trace: Lot ID on every case and harvest date on every clamshell.
6. What are your payment terms and order minimums?

Volume-tier price matrix (Tier 1 / 2 / 3 by weekly pounds) lives on the Wholesale Offer Sheet — this FAQ deliberately does not carry the price grid so the two documents stay aligned on one source of truth.

7. What is your delivery radius from Central Virginia?

Tuesday / Friday corridor drops to Richmond, Charlottesville, and Southside VA from the Locust Grove, VA facility (Orange County — central Virginia, ~1 hr from both RVA and CHO). Cold-chain dispatch from the on-site ≤41 °F walk-in; every case carries the lot ID + harvest date from the binder.

Beyond-corridor buyers (Northern Virginia, Hampton Roads, the Shenandoah Valley, the Eastern Shore) are routed case-by-case — we coordinate the cold-chain handoff with a regional distributor or schedule a dedicated run if volume justifies it. Reach out before assuming a route is closed.

8. What certifications do you hold, and which are in progress?
Food-safety posture: VDACS regulated-facility filing in process · GAP pre-audit underway · HACCP concurrent with commissioning · lot ID + harvest-date on every case · CoA available on request · cold-chain integrity from harvest table through dispatch · full third-party GAP audit targeted Q1 2027.

Full GAP / HACCP readiness scope, walkthrough checklist, and a copy of the latest gap analysis live at /gap-haccp-readiness.html.

9. How do I book a farm visit?

Email ironroost-farms@polsia.app with two preferred windows. Visits are scheduled on Tuesday / Friday mornings at the Locust Grove, VA facility, paired with a same-day harvest walk so a buyer can see the cut, wash, pack, and dispatch flow end-to-end against the volumes they are sizing.

  • Window: Tuesday or Friday morning — aligned with the regular corridor drop so the visit coincides with a live harvest cycle.
  • Slot length: 60 minutes, including the cold-chain walkthrough.
  • Visitor cap: 2 visitors per slot so the walkthrough stays with the farm-side lead and the buyer sees the full rotation without a crowd at the bench.
  • What you’ll see: grow-out racks, harvest table, triple-rinse wash line, spin-dry station, cold-room packing, and the case-level lot-ID binder — the same supply chain the kitchen will be receiving against.
Next step · Per-line pricing & order intake
See the offer sheet →
See the offer sheet →
This FAQ does not carry the price grid or order intake. For indicative ex-farm pricing by weekly volume, MOQ side-by-side, and the direct inquiry handoff, see the Wholesale Offer Sheet.